# Maintenance and Monitoring Checklist

**How to use it:** in “Included?” write what the contract or plan states, not what you assume. In “Evidence” note which document or report proves it. Do not write passwords in this file.

Site: ____________  Provider(s): ____________  Month reviewed: ______

## 1. Contracted scope
| Service | Provider | Included? (Yes/No/Not stated) | Document |
|---|---|---|---|
| Hosting | | | |
| Maintenance | | | |
| Support | | | |
| Warranty | | | |
| Development | | | |

## 2. Monthly maintenance
- [ ] Report received
- [ ] Versions before and after updating
- [ ] Date of last backup: ______
- [ ] Backup location (same provider / external): ______
- [ ] Date of last restore test: ______
- [ ] Basic security review documented

## 3. Monthly support
| Date | Incident or inquiry | Time to response | Resolved (Yes/No) |
|---|---|---|---|
| | | | |

## 4. Gaps and actions
| Gap | Action | Responsible | Date |
|---|---|---|---|
| | | | |

## Example (delete before use)
| Gap | Action | Responsible | Date |
|---|---|---|---|
| Backups only on the same server | Add external backup | Maintenance provider | 2026-03-15 |