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Knowledge centre

Clearer decisions. Technology put to better use.

Guides, criteria and practical resources to connect your business with technology.

Tools to put it into practice.

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Capacity review based on measurement, optimization and scaling decision.

Maintain and protect

Capacity and Growth Log

CSV log to track weekly usage, limits, composition, retention and capacity of storage, and to document the decision to optimize, archive, or scale. Does not recommend deletions or automatic purchases.

Domain, hosting and accesses organized under company control.

Maintain and protect

Inventory of assets, owners and renewals

CSV inventory of domains, hosting, certificates and access with owner, provider, internal owner, expiration and review date. It is designed not to store passwords or sensitive data.

Maintenance evidence organized into updates, backups and reports.

Maintain and protect

Maintenance and Monitoring Checklist

Markdown checklist to review what your hosting, maintenance, support, warranty and development include, and to record monthly evidence that contracted tasks are being performed.

Monitoring, response and review process for an availability incident.

Maintain and protect

Outage Response Checklist

Markdown checklist to respond to a website outage: detect, verify, communicate, escalate and close, with roles, escalation contacts, template message and incident log. Does not include access credentials.

Recovery test from a backup through to system validation.

Maintain and protect

Restore Test Log

CSV log to document each restore test: system, backup used, isolated environment, responsible parties, validated criteria, total time, findings and next test. Does not contain credentials or real data.

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