Knowledge centre
Guides, criteria and practical resources to connect your business with technology.
5 publications
Maintain and protect
A backup that has never been restored is an assumption. This guide explains how to prepare a restore test in an isolated environment: scope, responsibilities, result validation and evidence, so you know how long it would take to resume operations if something fails.
Maintain and protect
Your domain, hosting, certificates and access credentials are company assets even if a vendor contracted them. This guide explains how to check who is the registered owner, when things expire, who is responsible, and how to inventory them without storing passwords in a spreadsheet.
Maintain and protect
Scaling the server or storage plan is sometimes necessary, but often the root cause is different: uncontrolled data growth, poorly defined retention, or a one-off spike. This guide explains how to review trends, limits, retention and growth before deciding.
Maintain and protect
"Website maintenance" can mean very different things depending on who sells it. This guide separates hosting, maintenance, support, warranty and evolution, explains what to demand for each depending on your contract, and how to verify compliance with concrete evidence.
Maintain and protect
When your website stops responding, the first minutes are often wasted asking who knows what to do. This guide proposes a simple sequence: detect, verify, communicate, escalate and close, with clear roles and an incident record, without relying on promises your contract doesn't include.
Maintain and protect
CSV log to track weekly usage, limits, composition, retention and capacity of storage, and to document the decision to optimize, archive, or scale. Does not recommend deletions or automatic purchases.
Maintain and protect
CSV inventory of domains, hosting, certificates and access with owner, provider, internal owner, expiration and review date. It is designed not to store passwords or sensitive data.
Maintain and protect
Markdown checklist to review what your hosting, maintenance, support, warranty and development include, and to record monthly evidence that contracted tasks are being performed.
Maintain and protect
Markdown checklist to respond to a website outage: detect, verify, communicate, escalate and close, with roles, escalation contacts, template message and incident log. Does not include access credentials.
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